I don’t criticize, I believe in giving a person incentive to work instead.

This is from a man who earned over a million dollar a year when someone earning fifty dollars a week was considered well off.

“I consider my ability to arouse enthusiasm among my people,” sais Schwab, “the greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement.

There is nothing else that so kills the ambitions of a person as criticisms from superiors. I never criticize anyone.[…] So I am anxious to praise but loath to find fault.” -Charles Schwab

*Charles Schwab was one of the first people in American business to be paid a salary of over a million dollars a year. Why did Andrew Carnegie pay a million dollars a year, or more than three thousand dollars a day, to Charles Schwab? Why? Because he knew more about the manufacture pf steel than other people? Nonsense. Charles Schwab told me himself that he had many men working for him who knew more about the manufacture of steel than he did.

Schwab says that he was paid this salary largely because of his ability to deal with people.

-Principle 2How to Win Friends and Influence People, p.53