Negotation Mastery

Early on in a negotiation, say, “I want you to feel like you are being treated fairly at all times. So please stop me at any times if you feel I’m being unfair, and we’ll address it.”

It’s simple and clear and sets you up as an honest dealer. With that statement, you let people know that it is okay to use that word with you if they use it honestly.

–Never split the difference, p.125