Knowing what you don’t know

This is a rare trait in a boss.

When Dennis Swanson became the head of ABC Sports, something he had never done. He could have showed a kind of fake authority or knowledge.

But if Dennis was asked something he didn’t know, he would say “he didn’t know” and turned to Robert and others for help. He often asked Robert, his #2, to take the lead in conversation with higher management

-The Ride of a Lifetime, p.28