Your goal, as a negotiator, is to come to an agreement that can be implemented, and make sure that happens.
“Yes” is nothing without “how”. Ex: Success isn’t the hostage-taker saying, “Yes, we have a deal”; success comes afterward, when the freed hostage says to your face, “Thank you”. –Never split the difference, p.163 Continue reading Your goal, as a negotiator, is to come to an agreement that can be implemented, and make sure that happens.