How to react to someone making a mistake…

Bob Hoover, a famous test pilot and frequent performer at air shows, was returning to his home in Los Angeles from an air show in San Diego. As described in the magazine Flight Operations, at three hundred feet in the air, both engines sunddely stopped. By deft maneuvering he managed to land the plane, but it was badly damaged although nobody was hurt. Hoover’s first act after the emergency landing was to inspect the airplane’s fuel. Just as he suspected, the Word War II propeller plane he had been flying had been fueled with jet fuel rather than gasoline. You … Continue reading How to react to someone making a mistake…

Peace occurs when you don’t turn your observations into problems.

The first step in any behavior is observation. You notice a cue, a bit of information, an event. If you do not desire to act on what you observe, then you are at peace. Craving is about wanting to fix everything. Observation without craving is the realization that you do not need to fix anything. Your mind does not generate a problem for you to solve. You’re simply observing and existing. -Atomic Habits, p.260 Continue reading Peace occurs when you don’t turn your observations into problems.

Every negotiation, every conversation, every moment of life, is a series of small conflicts that, managed well, can rise to creative beauty.

Embrace them. And so I’m going to leave you with one request: Whether it’s in the office or around the family dinner table, don’t avoid honest, clear conflict. It will get you the best car price, the higher salary, and the largest donation. It will also save your marriage, your friendship, and your family. –Never split the difference, p.243 Continue reading Every negotiation, every conversation, every moment of life, is a series of small conflicts that, managed well, can rise to creative beauty.

Hunt for Black Swans during unguarded moments

Pay close attention to your counterpart during interruptions, odd exchanges, or anything that interrupts the flow. When someone breaks ranks, people’s façades crack just a little. During a typical business meeting, the first few minutes, before you actually get down to business, and the last few moments, as everyone is leaving, often tell you more about the other side than anything in between. –Never split the difference, p.237 Continue reading Hunt for Black Swans during unguarded moments

It is when we hear or see something that doesn’t make sense – something “crazy” – that you need to push forward, even more forcefully.

It is when we hear or see something that doesn’t make sense – something “crazy” – that a crucial fork in the road is presented: push forward, even more forcefully, into that which we initially can’t process; or take the other path, the one to guaranteed failure. […] when we’re most ready to throw our hands up and declare “They’re crazy!” is often the best moment for discovering Black Swans that transform a negotiation. –Never split the difference, p.232 Continue reading It is when we hear or see something that doesn’t make sense – something “crazy” – that you need to push forward, even more forcefully.