I don’t criticize, I believe in giving a person incentive to work instead.

This is from a man who earned over a million dollar a year when someone earning fifty dollars a week was considered well off. “I consider my ability to arouse enthusiasm among my people,” sais Schwab, “the greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement. There is nothing else that so kills the ambitions of a person as criticisms from superiors. I never criticize anyone.[…] So I am anxious to praise but loath to find fault.” -Charles Schwab *Charles Schwab was one of the first people in … Continue reading I don’t criticize, I believe in giving a person incentive to work instead.

How to react to someone making a mistake…

Bob Hoover, a famous test pilot and frequent performer at air shows, was returning to his home in Los Angeles from an air show in San Diego. As described in the magazine Flight Operations, at three hundred feet in the air, both engines sunddely stopped. By deft maneuvering he managed to land the plane, but it was badly damaged although nobody was hurt. Hoover’s first act after the emergency landing was to inspect the airplane’s fuel. Just as he suspected, the Word War II propeller plane he had been flying had been fueled with jet fuel rather than gasoline. You … Continue reading How to react to someone making a mistake…

Peace occurs when you don’t turn your observations into problems.

The first step in any behavior is observation. You notice a cue, a bit of information, an event. If you do not desire to act on what you observe, then you are at peace. Craving is about wanting to fix everything. Observation without craving is the realization that you do not need to fix anything. Your mind does not generate a problem for you to solve. You’re simply observing and existing. -Atomic Habits, p.260 Continue reading Peace occurs when you don’t turn your observations into problems.

Every negotiation, every conversation, every moment of life, is a series of small conflicts that, managed well, can rise to creative beauty.

Embrace them. And so I’m going to leave you with one request: Whether it’s in the office or around the family dinner table, don’t avoid honest, clear conflict. It will get you the best car price, the higher salary, and the largest donation. It will also save your marriage, your friendship, and your family. –Never split the difference, p.243 Continue reading Every negotiation, every conversation, every moment of life, is a series of small conflicts that, managed well, can rise to creative beauty.