Tag: Managing people

Learnings

Parkinson’s Law: Time Management

Chris Labs

“Work expands so as to fill the time available for its completion.” If something must be done in a year, it’ll be done in a year. If something must be done next week, it’ll be done next week. If something must be done tomorrow, it’ll be done tomorrow. **Parkinson’s Law should not be considered carte blanche to set unreasonable deadlines. All projects take time-you certainly can’t build a skyscraper in a day, or a factory in a week. -The Personal MBA, here Continue reading Parkinson’s Law: Time Management

Negotation Mastery

Every negotiation, every conversation, every moment of life, is a series of small conflicts that, managed well, can rise to creative beauty.

Chris Labs

Embrace them. And so I’m going to leave you with one request: Whether it’s in the office or around the family dinner table, don’t avoid honest, clear conflict. It will get you the best car price, the higher salary, and the largest donation. It will also save your marriage, your friendship, and your family. –Never split the difference, p.243 Continue reading Every negotiation, every conversation, every moment of life, is a series of small conflicts that, managed well, can rise to creative beauty.

Learnings

Show your ability to help someone attain their goal and they will follow you.

Chris Labs

We’re all hungry for a map to joy, and when someone is courageous enough to draw it for us, we naturally follow. So when you ascertain your counterpart’s unattained goals, invoke. your own power and follow-ability by expressing passion for their goals – and for their ability to achieve them. –Never split the difference, p.231 Continue reading Show your ability to help someone attain their goal and they will follow you.

Negotation Mastery

7% message-based, 38% tone of voice, 55% body language and face

Chris Labs

Pay very close attention to tone and body language to make sure they match up with the literal meaning of the words. If they don’t align, it’s quite possible that the speaker is lying or at least unconvinced. When someone’s tone of voice or body language does not align with the meaning of the words they say, use labels to discover the source of the incongruence. You: “So we’re agreed?” Them: “Yes…” You:” I heard you say, ‘Yes,’ but it seemed like there was hesitation in your voice.” Them: “Ohh, it’s nothing really.” You: “No, this is important, let’s make … Continue reading 7% message-based, 38% tone of voice, 55% body language and face

Negotation Mastery

Your goal, as a negotiator, is to come to an agreement that can be implemented, and make sure that happens.

Chris Labs

“Yes” is nothing without “how”. Ex: Success isn’t the hostage-taker saying, “Yes, we have a deal”; success comes afterward, when the freed hostage says to your face, “Thank you”. –Never split the difference, p.163 Continue reading Your goal, as a negotiator, is to come to an agreement that can be implemented, and make sure that happens.