Say about yourself all the derogatory things you know the other person is thinking or wnats to say or intend to say…

…and say them before that person has a chance to say them. The chances are a hundred to one that a generous, forgiving attitude will be taken and your mistakes will be minimized just as the mounted policeman did with me and Rex. Example: Ferdinand E Warren, a commercial artist, used this technique to win the good will of a petulant, scolding buyer of art. “It is important, in making drawings for advertising and publishing purposes, to be precise and very exact,” Mr. Warren said as he told the story. “Some art editors demande that their commissions be executed immediately; … Continue reading Say about yourself all the derogatory things you know the other person is thinking or wnats to say or intend to say…

Smile, always smile. Even if you’re sad

The Value of a smile at Christmas It costs nothing, but creates much. It enriches those who receive, without impoverishing those who give. It happens in a flash and the memory of it sometimes lasts forever. None are so rich they can get along without it, and none so poor but are richer for its benefits. It creates happiness in the home, fosters good will in a business, and is the countersign of friends. It is rest to the weary, daylight to the discouraged, sunshine to the sad, and Nature’s best antidote for trouble. Yet it cannot be bought, begged, … Continue reading Smile, always smile. Even if you’re sad

Who cares what your company desires?

I am worried about my own problems. The bank is foreclosing the mortgage on my house, the bugs are destroying the hollyhocks, the stock market tumbled yesterday. I missed the eight-fifteen this morning, I wasn’t invited to the Jones’s dance last night, the doctor tells me I have high blood pressure and neuritis and dandruff. And then what happens? I come to the office this morning worried, open my mail and here is some little whippersnapper off in New York yapping about what his company wants. Bah! If he only realized what sort of impression his letter makes, he would … Continue reading Who cares what your company desires?

Tomorrow you may want to persuade somebody to do something. Before you speak, PAUSE and ask yourself:”How can I make this person want to do it?”

That question will stop us from rushing into a situation heedlessly, with futile chatter about our desires. -Principle 3, How to Win Friends and Influence People, p.64 Continue reading Tomorrow you may want to persuade somebody to do something. Before you speak, PAUSE and ask yourself:”How can I make this person want to do it?”