Each person in the company is forced to take responsability for what they do.

You just say, “What do you think your job entails?” or “What is it going to take to get your job done?” They innumerate it. And then after they enumerate it, say, “Okay, now that you said this is what you have to do, you’re responsible for making sure that it gets done. It’s not up to me to make sure you get it done.” Most people wait for the owner or the boss to tell them what to do next and how to do it. And then once you stop telling them that, they stop doing whatever they’re doing. … Continue reading Each person in the company is forced to take responsability for what they do.

Never accept mediocrity again

Too often, we receive something we paid for and it’s not exactly how we wanted it… But then we think “Huh, I guess it will be faster to do it myself” or “It’s going to take too much time for that person to make it right”. But NO. If you are to pay someone to do something, it has to be great. It has to be the best version of what it could be. If it’s not and the person can’t make it happen… then don’t pay for it. It’s not what you wanted, you shouldn’t pay for that. F*#k … Continue reading Never accept mediocrity again

Ask yourself: “Who’s paying who?”

Remember this when you have to go out of your way to please someone you pay. Too often, we get caught up in oiling the wheels of social interactions and we will go against our will. For example, a house cleaner asks you to leave your house in x state. Let’s rewind, I am the one paying you. This should go the way I want and not the other way around. Your landlord tells you to fix a thing or call a guy to repair the toilet. I’m sorry but I’m paying you here. -Shaan Puri, MFM Continue reading Ask yourself: “Who’s paying who?”

Make sure your team is proactive with their time

One of the best ways to do this is to present a real-world example of someone on your team who does this well. Walk everyone through an example week on their calendar and point out exactly how they are spending their time. Then have everyone pull out their own calendar and have them go through the same process on their own calendar. Are they batching tasks? Which of the events are high leverage activities? Are there more efficient patterns to create? You should go through this process with your entire team at least once a quarter. Lessons from Keith Rabois Continue reading Make sure your team is proactive with their time

Don’t slip into reactive mode -> determine your top 3 priorities for the week and spend 80%+ of your time on those

Most executives are entirely reactive to requests for their time and typically let anyone in the organization put meetings wherever they want on the calendar. You should instead view your calendar as something you proactively manage and design. Each Sunday afternoon, write down your top 3 priorities for the week and design your calendar to spend 80%+ of your time on those priorities. You can leave some “leftover” time on your calendar to fill with the reactive requests. You need to constantly check back in every week to not let yourself slip into a reactive mode and perform calendar audits … Continue reading Don’t slip into reactive mode -> determine your top 3 priorities for the week and spend 80%+ of your time on those

We have a need to feel a little special, and respected

That’s why I always try to make the person feel a little special. I always try to slip in, “You’re going to get a better deal than anyone else.” […] Most people feel like they don’t get enough respect in their lives. I think anybody listening to to this tape, you guys all have little tiny slights that happened to you in childhood or high school. Sam Fishbine, Gary Halbert: XXX, p.13 Continue reading We have a need to feel a little special, and respected