Tag: How to Win Friends and Influence People

Learnings

Find out what people are interested in and talk about that

Chris Labs

Mr. Duvernoy had been trying to sell bread to a certain New York hotel. He had called on the manager every week for four years. He went to the same social affairs the manager attended. He even took rooms in the hotel and lived there in order to get the business. But he failed. “Then,” said Mr. Duvernoy, “after studying human relations, I resolved to change my tactics. I decided to find out what interested this man – what caught his enthusiasm. “I discovered he belonged to a society of hotel executives called the Hotel Greeters of America. He not … Continue reading Find out what people are interested in and talk about that

Learnings

Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.

Chris Labs

A person’s toothache means more to that person than a famine in China which kills a million people. -Principle 4, How to Win Friends and Influence People, p.123 Continue reading Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.

Learnings

Do what it takes to remember the name of the people you meet

Chris Labs

Napoleon the Third, Emperor of France and nephew of the great Napolean, boasted that in spite of all his royal duties he could remember the name of every person he met. His technique? Simple. If he didn;t hear the name distinctly, he said, “So sorry. I didn’t get the name clearly.” Then, if it was an unusual name, he would say, “How is it spelled?” During the conversation, he took the trouble to repeat the name several times, and tried to associate it in his mind with the person’s features, expression and general appearance. All this takes time, but “Good … Continue reading Do what it takes to remember the name of the people you meet

Happiness, Learnings

Smile, always smile. Even if you’re sad

Chris Labs

The Value of a smile at Christmas It costs nothing, but creates much. It enriches those who receive, without impoverishing those who give. It happens in a flash and the memory of it sometimes lasts forever. None are so rich they can get along without it, and none so poor but are richer for its benefits. It creates happiness in the home, fosters good will in a business, and is the countersign of friends. It is rest to the weary, daylight to the discouraged, sunshine to the sad, and Nature’s best antidote for trouble. Yet it cannot be bought, begged, … Continue reading Smile, always smile. Even if you’re sad

Copywriting, Learnings

Who cares what your company desires?

Chris Labs

I am worried about my own problems. The bank is foreclosing the mortgage on my house, the bugs are destroying the hollyhocks, the stock market tumbled yesterday. I missed the eight-fifteen this morning, I wasn’t invited to the Jones’s dance last night, the doctor tells me I have high blood pressure and neuritis and dandruff. And then what happens? I come to the office this morning worried, open my mail and here is some little whippersnapper off in New York yapping about what his company wants. Bah! If he only realized what sort of impression his letter makes, he would … Continue reading Who cares what your company desires?

Learnings

Tomorrow you may want to persuade somebody to do something. Before you speak, PAUSE and ask yourself:”How can I make this person want to do it?”

Chris Labs

That question will stop us from rushing into a situation heedlessly, with futile chatter about our desires. -Principle 3, How to Win Friends and Influence People, p.64 Continue reading Tomorrow you may want to persuade somebody to do something. Before you speak, PAUSE and ask yourself:”How can I make this person want to do it?”