There’s no good playbook for how to fire someone, though Iger has an internal set of rules:

-You have to do it in person, not over the phone and certainly not by email or text. -You have to look the person in the eye. -You can’t use anyone else as an excuse. (This is you making a decision about them – not them as a person but the way they have performed in their job – and they need and deserve to know that it’s coming from you.) -You can’t make small talk once you bring someone in for that conversation Iger says something along the lines of: “I’ve asked you to come in here for a … Continue reading There’s no good playbook for how to fire someone, though Iger has an internal set of rules: