Who cares what your company desires?

I am worried about my own problems. The bank is foreclosing the mortgage on my house, the bugs are destroying the hollyhocks, the stock market tumbled yesterday. I missed the eight-fifteen this morning, I wasn’t invited to the Jones’s dance last night, the doctor tells me I have high blood pressure and neuritis and dandruff. And then what happens? I come to the office this morning worried, open my mail and here is some little whippersnapper off in New York yapping about what his company wants. Bah! If he only realized what sort of impression his letter makes, he would … Continue reading Who cares what your company desires?

Tomorrow you may want to persuade somebody to do something. Before you speak, PAUSE and ask yourself:”How can I make this person want to do it?”

That question will stop us from rushing into a situation heedlessly, with futile chatter about our desires. -Principle 3, How to Win Friends and Influence People, p.64 Continue reading Tomorrow you may want to persuade somebody to do something. Before you speak, PAUSE and ask yourself:”How can I make this person want to do it?”

I don’t criticize, I believe in giving a person incentive to work instead.

This is from a man who earned over a million dollar a year when someone earning fifty dollars a week was considered well off. “I consider my ability to arouse enthusiasm among my people,” sais Schwab, “the greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement. There is nothing else that so kills the ambitions of a person as criticisms from superiors. I never criticize anyone.[…] So I am anxious to praise but loath to find fault.” -Charles Schwab *Charles Schwab was one of the first people in … Continue reading I don’t criticize, I believe in giving a person incentive to work instead.

How to react to someone making a mistake…

Bob Hoover, a famous test pilot and frequent performer at air shows, was returning to his home in Los Angeles from an air show in San Diego. As described in the magazine Flight Operations, at three hundred feet in the air, both engines sunddely stopped. By deft maneuvering he managed to land the plane, but it was badly damaged although nobody was hurt. Hoover’s first act after the emergency landing was to inspect the airplane’s fuel. Just as he suspected, the Word War II propeller plane he had been flying had been fueled with jet fuel rather than gasoline. You … Continue reading How to react to someone making a mistake…