If sh*t happens in top management, solving it should be your priority

When the two people at the top of a company have a dysfunctional relationship, there’s no way that the rest of the company beneath them can be functional. This is what happened between Michael Eisner and Michael Ovitz around 1995. Ultimately, Eisner fired Ovitz but the damage it caused to the company was significant. -The Ride of a Lifetime, p.62 Continue reading If sh*t happens in top management, solving it should be your priority

Knowing what you don’t know

This is a rare trait in a boss. When Dennis Swanson became the head of ABC Sports, something he had never done. He could have showed a kind of fake authority or knowledge. But if Dennis was asked something he didn’t know, he would say “he didn’t know” and turned to Robert and others for help. He often asked Robert, his #2, to take the lead in conversation with higher management -The Ride of a Lifetime, p.28 Continue reading Knowing what you don’t know