Learnings

Make it a 7-star experience

Chris Labs

First of all, you should think what would be the 5-star experience like. We basically took one part of our product and we extrapolated: what would a 5-star experience be? Then we went crazy. A 5-star experience is: You knock on the door, they open the door, they let you in. Great. That’s not a big deal. You’re not going to tell every friend about it. You might say, ‘I used Airbnb. It worked.’ So we thought, ‘What would a 6-star experience be?’ A 6-star experience: You knock on the door, the host opens and shows you around. On the … Continue reading Make it a 7-star experience

Learnings

Never accept mediocrity again

Chris Labs

Too often, we receive something we paid for and it’s not exactly how we wanted it… But then we think “Huh, I guess it will be faster to do it myself” or “It’s going to take too much time for that person to make it right”. But NO. If you are to pay someone to do something, it has to be great. It has to be the best version of what it could be. If it’s not and the person can’t make it happen… then don’t pay for it. It’s not what you wanted, you shouldn’t pay for that. F*#k … Continue reading Never accept mediocrity again

Being Rich, Happiness

How to think about spending money

Chris Labs

What’s the point of working hard? It’s to make someone, like your wife, proud and happy. Just don’t be cheap on the things that actually matters. Dude you’re never gonna go out of the country again with your family. It’s the one thing that they will never stop talking about. The whole point of working hard is to spend my money on stuff that will make my family happy and that they will talk about forever. -Sam Parr, MFM #201 Continue reading How to think about spending money

Learnings

Ask yourself: “Who’s paying who?”

Chris Labs

Remember this when you have to go out of your way to please someone you pay. Too often, we get caught up in oiling the wheels of social interactions and we will go against our will. For example, a house cleaner asks you to leave your house in x state. Let’s rewind, I am the one paying you. This should go the way I want and not the other way around. Your landlord tells you to fix a thing or call a guy to repair the toilet. I’m sorry but I’m paying you here. -Shaan Puri, MFM Continue reading Ask yourself: “Who’s paying who?”

Being Rich

Sample your lifestyle

Chris Labs

Whether you think you want a fancy car, a chef or a gigantic house, you think that because you’ve never experienced it. Maybe you want a ferrari, then you buy one to realize that driving a 400k car is too stressful and the enjoyment you get out of it is nothing compared to the worrying it causes you. That’s why, before making any purchase, go out and test it. Usually the result is that you want that thing 10x more or 10x less You want a chef? Well hire one for a dinner with friends. Experience what it’s like to … Continue reading Sample your lifestyle

Being CEO

Make sure your team is proactive with their time

Chris Labs

One of the best ways to do this is to present a real-world example of someone on your team who does this well. Walk everyone through an example week on their calendar and point out exactly how they are spending their time. Then have everyone pull out their own calendar and have them go through the same process on their own calendar. Are they batching tasks? Which of the events are high leverage activities? Are there more efficient patterns to create? You should go through this process with your entire team at least once a quarter. Lessons from Keith Rabois Continue reading Make sure your team is proactive with their time